November 19, 2008

Registration Time: 8:30-- 9:00 am

Workshop Time: 9:00 -- 4:00 pm

Brewer-Hegeman Conference Center

PAYMENT MUST BE MADE WITHIN 30 DAYS OF ATTENDING WORKSHOP

Do you struggle to communicate with your employees or colleagues? Do you often walk away wondering if you said or did the right thing to diffuse a potential workplace conflict? If so, then this workshop is for you. Come learn how to establish positive lines of communication and how that communication can help to resolve workplace conflicts.
Benefits:

* Learn more about your own communication style and how it may affect others.
* Learn how to communicate in difficult situations.
* Get tips for dealing with conflict in a professional manner.

Topics:

* Communication - There are three forms of everyday communication:
* Listening
*Speaking
* Non-verbal

This program will discuss the importance of each and provide exercises to improve in each.

Cost:
$90 Before October 31, 2008
$100 After October 31, 2008

Cost includes: Light refreshments, instructional materials, and certificates of completion. Lunch will not be provided. Thank you.

CEU's will be available: 5.5 contact hours credit or .55 CEU's

CEU's are available for an additional charge of $10.00.

To pay:
1. Call Mary Ellen and pay VISA, MC, or Discover by phone
2. Request to be billed on the online application
3. Mail in payment to:

UCA-Academic Outreach
201 Donaghey Avenue
BHCC Ste. 102
Conway, AR 72035-5003

Checks - Money Orders- and Purchase Orders will be accepted.

For more information or to register by phone contact:
Mary Ellen Klotz
Phone: 501-450-5372
mklotz@uca.edu
Division of Academic Outreach
201 Donaghey Ave., Suite 102
Conway, AR 72035

REGISTER ONLINE HERE

PRINTABLE APPLICATION (PDF)

EVENT FLIER (PDF)

Trainer:

Charlotte Strickland is the Education Seminar Coordinator at the University of Central Arkansas. She provides educational trainings for University employees as well as various student populations. Her topics include Sexual Harassment, Diversity, Customer Service, Supervisory Skills, Leadership, and more. For over twenty-five years Charlotte has worked in Higher Education coordinating Orientation, Ethics and Leadership academic courses, Greek training and Leadership training seminars. In 2002 Charlotte founded her own company, Strickly Speaking. In addition to college campuses, her audiences include churches, civic groups, state/federal agencies, and corporations. Charlotte enjoys speaking immensely and approaches each audience with energy, enthusiasm, and sincerity. Her goal is for each person to leave the presentation with personal value, a renewed spirit and hope for whatever facet of life he/she is dealing with.