Information Technology
Students
Student Network Accounts
All registered students at UCA have a network account setup automatically. There is no need to request your account. Student account names are automatically generated by the Banner system and are permanently assigned.
Note: Soon after the beginning of each semester the network accounts for students no longer enrolled are deleted. If you have changed your student ID or your name since your account was first created, your account will be deleted even though you may still be enrolled.
To use your account you will need to know your account name and your password.
Student Email (NetMail)
Accessing your student email
UCA students can access their student email by using their username and password. Sending emails to fellow students or to your instructor can all be done through your student webmail. Also you can find out the activities, events and other things that may be going on UCA's campus by visiting your student webmail. You can also view your student webmail through URSA.
Learn more about Student Email(NetMail)
Check Your Student Email(NetMail)
Internet and Computer Information
On-Campus Computer Labs
There are a number of computer labs around campus that are available at various times for student use. Two of these labs are maintained by the Computer Services department, the rest are maintained by other departments.
View On-Campus Computer Lab Locations
On-Campus Housing
If you are living on campus in the residence halls and have your own computer you can connect it to the UCA campus network. When connected you will have access to the Internet, but access to the networked applications that are in the computer labs is not available.
If you decide to connect your computer to the UCA network, remember that it is entirely voluntary. You will be accountable for actions performed from your computer. If your computer is affected in an adverse way by being connected to the network, UCA is not responsible.
The UCA Web Usage and Computer policies can be viewed by the provided links:
UCA Web Usage Policy
UCA Computer Use policy
Learn about the requirements for:
Network Access for UCA's Residential Halls
Network Access for UCA's Apartments
Setting up your computer
There is no charge to connect your computer to the UCA campus network, but the setup and maintenance of your computer is your responsibility. UCA technical staff is not authorized to perform any type of work on your computer. If the installation of an ethernet adapter is necessary for your computer you can setup your computer yourself, but it is recommended that you take your computer to a service center of your choice (check the Yellow Pages) for the installation and configuration of your Ethernet adapter.
Student Computer Hardware/Software Recommendations
Download and get the Security information you need to protect your computer from viruses, spyware, phishing, etc.
Desktop Wireless adapters are not supported.
Student Network Storage Space
The UCA Information Technology department provides storage space for campus network users. This space is for mail and personal file storage and is backed up each night. Storage space is not infinite and we are forced to limit the amount of space each user may have. Students (over 12,000 users) have 100 megabytes of storage space. You can most easily access your storage space by logging into a lab computer and accessing the "O:" drive. The O: drive is your space.
Frequently Asked Questions(FAQs)
Solutions to Common Computer and Network Problems
The Information Technology Department will make every effort to ensure that the network connection in your room functions. If you are having trouble with your network connection, contact the Information Technology Helpdesk.
What if I have trouble with my network connection?
Try following these trouble-shooting procedures. Often you can help yourself much faster than we can help you. If you are not able to get you connection working we can test your connection to confirm that it is good. While we cannot work on your computer we can provide information and try to answer your questions.
What if I have other types of trouble with my computer?
We are only allowed to provide service up to the network connection in your room. For other types of problems we recommend you visit one of the local computer service centers here in Conway (check the Yellow Pages) or contact your computer's manufacturer.